Chipspace Return Policy

Local Customers (Pakistan)

  1. Change of Mind After Dispatch:
    • Change of mind is not applicable. Once an order is dispatched, it must be received by the customer.
  2. Objections Upon Receipt:
    • If there are any objections, the item must be returned within 3 days after placing the order.
    • Proof of the objection, including evidence at the time of opening the package, must be submitted.
  3. Condition of Returned Product:
    • The product must be in its original condition.
  4. Inspection and Refund:
    • The returned product will be inspected by our inspection team.
    • Once the product passes the inspection, payment will be released within 24 hours.

Non-Local/Global Customers

  1. Change of Mind After Dispatch:
    • Change of mind is not applicable. Once an order is dispatched, the customer must clear all local processes, such as customs, and receive the product.
  2. Objections Upon Receipt:
    • If there are any objections, the item must be returned to our warehouse within:
      • 7 days of receipt through express shipping.
      • 30 days of receipt through economy shipping.
    • Proof of the objection, including a video of the package being opened and a clear explanation of the reason for not accepting the product, must be submitted.
  3. Condition of Returned Product:
    • The product must be in its original condition.
  4. Inspection and Refund:
    • The returned product will be inspected by our inspection team.
    • Once the product passes the inspection, payment will be released within 7 days.

For any further inquiries or assistance, please contact our customer service team at support@chipspace.com.pk.